Norbu Hotel Kuala Lumpur, Kuala Lumpur

My stay at this hotel was quite disappointing. While the facilities looked impressive in pictures, the actual experience was marred by poor service and maintenance issues. My room wasn't cleaned during my entire stay, and checking in was a hassle, which definitely affects the enjoyment of the overall experience.

I had high expectations after seeing all the pictures of the hotel online, but my experience was quite disappointing. While I initially enjoyed the facilities and the booking process went smoothly, the service I received at the reception was far from welcoming. The room itself had significant issues, including a malfunctioning door access and unclean conditions. Overall, despite a great location and potential, I won’t be recommending this hotel to anyone.

I had high hopes for my stay at this hotel, especially after hearing about it from a friend. Unfortunately, things quickly went downhill. The facilities were poorly maintained, and the service from the staff was far from welcoming. While I was impressed by the booking process initially, the rude receptionists and malfunctioning access card really put a damper on my experience. I definitely won't be recommending this hotel to anyone.

I had high hopes for this hotel based on the pictures and what my friend told me, but my experience was far from what I expected. While the pricing was somewhat competitive after extensive research, the reception staff made me feel unwelcome on arrival, and the facilities were not well-maintained. I struggled with my access card throughout my stay, which was extremely frustrating. I definitely won't be returning.

The hotel has some potential, especially with its advertised facilities and pricing. However, my experience was marred by unwelcoming staff and maintenance issues. The rooms lacked proper functioning amenities, and the service was far from satisfactory. It’s disappointing given the initial expectations from the online pictures and descriptions.